Shipping Information

FREE ExpressShipping
Good news! ASOYA.com now offers FREE Express Shipping for all entitled orders. The shipping charges will be automatically waived where applicable during your checkout process for all qualifying orders as stated on the bottom of this page. Hurry! enjoy FREE Express Shipping for your order now!

How long to dispatch my order?
All orders are processed and dispatched from our warehouse in within 1 business day, we will keep you updated with the status of your order and also the tracking number of the parcel. From there, you will receive your order as per the shipping schedule and may track your parcel online on a real time basis.


Delivery to work address
Yes, we can deliver to a workplace or a residential address, whichever is the most convenient for you.


Delivery to P.O. Box address
We are regret that we are unable to deliver to P.O. Box address, as the courier service requires recipient to sign for the parcel.


Customs and Import Duties for orders placed from outside Malaysia
If you are placing an order from outside of Malaysia, please note that customs and import duties may be applicable depending on your country. We are glad to say that most of our customers were not charge any customs or duties so far, however if it is applicable when your order arrived in your country will be your responsibility. If you are planning to purchase a large order, it may be a good idea for you to check with your local authority.

Domestic Shipping (Malaysia)

We are able to accept order and deliver to anywhere in Malaysia. ASOYA.com will dispatch all orders in within Malaysia via SkyNet Worldwide Express right to your doorstep, you will be receiving a tracking number from us once your order has been dispatched in within 1 business day. 


Peninsular Malaysia

Method

Total Order Amount

Shipping Charges

Duration

Skynet Express

Less than RM100

RM7.00 Flat

1-2 Working Days

Skynet Express

RM100 or more

Free

1-2 Working Days


Sabah, Sarawak, Labuan

Method

Total Order Amount

Shipping Charges

Duration

Skynet Express

Less than RM150

RM12.00 Flat

1-2 Working Days

Skynet Express

RM150 or more

Free

1-2 Working Days

 

International Shipping

We do accept international orders and are able to dispatch to all countries under FedEx coverage, which includes 220 countries in 5 regions (see full list of delivery countries and shipping rate by click on here). ASOYA.com dispatch all international orders via FedEx International Priority right to your doorstep, you will be receiving a tracking number from us once your order has been dispatched, in within 1 business day.


Zone A:   Singapore, Thailand, Taiwan, Hong Kong, Macau, Philippines

Method

Total Order Amount

Shipping Charges

Duration

FedEx

Less than USD100

USD7.90 Flat

1-2 Working Days

FedEx

USD100 or more

Free

1-2 Working Days



Zone B:   U.S., Canada, Australia, China, Japan, South Korea, New Zealand, Brunei, Indonesia, Vietnam

Method

Total Order Amount

Shipping Charges

Duration

FedEx

Less than USD150

USD9.90 Flat

2-3 Working Days

FedEx

USD150 or more

Free

2-3 Working Days



Zone C:   U.K., Europe, South America, Middle East, Africa and all other countries.

Method

Total Order Amount

Shipping Charges

Duration

FedEx

Less than USD180

USD12.90 Flat

3-4 Working Days

FedEx

USD180 or more

Free

3-4 Working Days



*To see our full list of delivery countries and shipping rate, please click here.



*Please note that RM (Malaysian Ringgit) is the default currency for our online store, The rate for USD is updated on a weekly basis. If you would like to convert it into any other currency, please refer to the real time Yahoo Currency Converter here.

If you have any question, please feel free to contact us directly here, we will get back to you in within 12 hours.


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